Tracey's Story

"I don’t think I’d be where I am today without the support of Mind – they helped me in my darkest times.  Six years ago, two weeks after my 23rd birthday, my breakdown really hit. I would cry at nothing, get angry at anyone who tried to talk to me.

I struggled on, feeling as though I had no one to turn to for help. I was in and out of depression. I lost friendships and relationships. One thing just led to another. I was alone, confused and feeling let down by the people I thought were meant to be helping me.  I turned to the Mind Infoline for help – it is so important.  It gives people experiencing a mental health problem the opportunity to hear a friendly voice and understand their options. Their kind words left a huge imprint on my world. I’d never come across people so kind, supportive and non-judgemental.
Soon I started going to my local Mind. As I gained confidence I moved from going there to use their services, to becoming a volunteer, to eventually becoming an employee. The university course I’m starting is the next step in fulfilling my dream – to become a psychiatrist. Mind taught me that I could make something of myself, the self-doubt and lack of confidence was in the past."   Tracey

Our support of the Mind Infoline

As a result of the economic situation and closure of local services, calls to the Infoline are rising. This means people in desperate need of support can’t always get through, and may never call again. 
Mind is one of our three Zurich Cares national partners.  Our grant funds the employment and training of an Infoline Advisor to help Mind to meet this increased need for their services.