If there has been widespread damage we will do all we can to maintain our usual levels of service but please be patient if it takes us a little longer than usual to get to your call. If you arrange your policy through a broker they may be able to provide you with advice and/or a claim form.
Remember it is unlikely that contractors will be able to carry out any repairs until the weather conditions improve and they will usually only be able to work in daylight.
If there is considerable damage in any particular region there may be a shortage of building contractors so it may take a little while before an emergency contractor can be provided by us or be located by you.
Always check your policy documentation before you call us to make sure you have cover for the damage you are claiming for.