Help & support
How to cope in severe weather conditions
Motorists Flood advice
Flooding poses a real risk to road users and even if you are not living in a flood area, you may encounter flooding hazards on your travels. But you can prepare yourself with a few key hints and tips.
Wet and winter driving
When snow or icy roads are forecast you should adjust your driving to suit the conditions. Why not familiarise yourself with many of the essential precautions before driving your car.
Motorists FAQ's
When you call us, we will give you advice on how best to proceed. See our motor FAQ section for some answers to our most frequently asked questions.
Homeowners flood advice
Weather forecasts may advise when floods are about to occur, however, if you live in an area prone to flooding, you should be prepared for this to happen at any time. Find out more about how to minimise or prevent damage from floods, along with what to do in the event of a flood.
Homeowners storm advice
Forecasts may advise when severe storms are about to occur, however, you can get localised storm conditions without warning. Find out more about how to prepare, along with what do to if a storm causes damage to your property.
Homeowners FAQ's
When you call us, we will give you advice on how best to proceed. See our homeowner FAQ section for some answers to our most frequently asked questions.
Useful resources
Weather forecast and flood warnings
For information regarding the likelihood of flooding in your area, existing and planned flood defences, historical records and an assessment of future flood risk.
These warnings are issued to enable UK citizens to make informed decisions that help protect their life, welfare and property in the event of severe weather.
For information about localised floods, such as those caused by ditches, streams and drainage systems.
Hourly weather forecasts for the UK. Includes 10 day forecasts along with long range weather reports.
National and local organisations
Local authorities provide and maintain flood defences on local watercourses so they may have a number of plans and documents relating to flooding in your area.
The British Red Cross provides a range of services across the UK, from emergency response and first aid to helping people in the home and loaning medical equipment.
For help with protecting and repairing historic buildings, such as those that are listed.
For information on problems caused by water mains and sewers.