As a Zurich customer, our policy doesn’t just give you comprehensive insurance, it also ensures you have access to immediate medical and security assistance 24 hours a day. This means help is only ever a phone call away. With Zurich, you can feel completely confident, wherever your journey takes you.

  • Medical assistance
  • Security assistance
  • Emergency phone numbers

While you’re away, you have a 24 hour helpline for:

  • Emergency Medical Help – includes arranging medical care and repatriation if you need it

  • Emergency Cash Advance – to replace cash lost or stolen during your journey

  • Emergency Message Communication – we can pass messages to family and business colleagues in an emergency

  • Legal Referral – gives you access to an Embassy or Consulate if you need legal assistance

  • Travel Support – including assistance with lost or stolen documents, baggage or tickets

In a medical emergency call +44 (0) 1489 868 888

For useful information and pre-travel advice, click here.

The first time you visit this page you will prompted to create your account. The user name and password should be chosen by yourself and can be used to log-in in future. The Policy number is ZUR1531523, please be aware this is case sensitive.

Zurich Insurance plc is not responsible for the content of external websites.

Zurich’s security partner helps you stay safe while travelling and provides specialist emergency assistance 24 hours a day.

  • Daily News – subscribe to email reports and get worldwide news about critical situations such as political instability, disease outbreaks and terrorism

  • Travel Security – security information on over 180 countries via the website

  • High Risk Travel Briefings – with 48 hours’ notice the trip organiser will be emailed a security briefing tailored for their travel itinerary for high risk destinations (max 2 briefings per trip/group booking)

For security assistance in an emergency call +44 (0) 1489 868 888

For useful information and pre-travel advice, click here.

The first time you visit this page you will prompted to create your account. The user name and password should be chosen by yourself and can be used to log-in in future. The Policy number is ZUR1531523, please be aware this is case sensitive.

Zurich Insurance plc is not responsible for the content of external websites.

Medical Assistance

In a medical emergency call +44 (0) 1489 868 888

Security Assistance

For security assistance in an emergency call +44 (0) 1489 868 888

For useful medical and security information, click here.

The first time you visit this page you will prompted to create your account. The user name and password should be chosen by yourself and can be used to log-in in future. The Policy number is ZUR1531523, please be aware this is case sensitive.

Zurich Insurance plc is not responsible for the content of external websites.