Make a Property insurance claim

Make a claim online

If you want to make a claim online, you can either do it through our online portal or via our chatbot.

Both will take about five minutes to complete and require a few incident details, along with some personal information.

portal_claims

Submit your claim through our online portal.

property_motor_chatbot

With just a few personal details, our chatbot can get your claim underway.

Or get in touch using the details below

If there’s damage to your property please call our Property Claims Department on:

0800 028 0336

Take action to prevent further loss or damage, for example if you have a water leak, fix the problem straight away. Remember though, your policy may not cover the cost of emergency repair.

Claims guidance

We’re working hard to ensure making a claim with Zurich is as easy and straightforward as possible, but it always helps to know what’s going to happen next. Our simple one page guides take you step by step through the process.