Make a Motor insurance claim

Make a claim online

If you want to make a claim online, you can either do it through our online portal or via our chatbot.

Both will take about five minutes to complete and require a few incident details, along with some personal information.


Submit your claim through our online portal.


With just a few personal details, our chatbot can get your claim underway.

Or get in touch using the details below

If you need an urgent inspection of your vehicle following a motoring incident, you can call our Motor Claims Department on:

0800 916 8872

Claims guidance

We’re working hard to ensure making a claim with Zurich is as easy and straightforward as possible, but it always helps to know what’s going to happen next. Our simple one page guides take you step by step through the process.