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You can find full details of the servicing and underwriting of our products in our Full Cycle EDI Guides below:

pdf icon    Car Broker Full Cycle EDI Guide

Payments (Solutions 2)

Annual payments

If your customer wishes to pay annually, payment arrangements should be made with yourselves directly. The premium will appear on your next monthly statement of account. Please remember you should not send customer credit or debit card details to us.

Paying by instalments

Direct Debit facilities are currently unavailable.


Solutions 2 business statements

You will receive a new statement for any Solutions 2 business. Settlement of this statement should be made by either cheque or BACS payment:

Cheque payment

Please return your statement and cheque payment to the following address:
Zurich Insurance plc
PO Box 200

BACS payment

Please notify and send your BACS payment to the new bank account and sort code specified on your statement. Please use your Zurich Agency Number as the payment reference. By doing this, we can ensure your payment will be allocated and processed quickly.

For more information

» Contact us

Our claims service

Your clients can rely on our expertise and support whenever they need us.

» Claims enquiries

» Our claims proposition

Obtaining new policy number ranges

You can contact the Zurich Helpdesk on 0800 026 1771 and a member staff will be able to help you with your policy number allocation.