Handling a Construction customer claim

A defective heating part fitted by subcontractors causes escape of water claims on a self-build homes site.

A single call brings all the relevant elements of Zurich’s construction clams experts together. The customer’s Claims Account Manager – with relevant expertise – helps to manage the whole process.

Zurich’s liability team immediately begins their investigation to ensure an expedient settlement and minimise the financial impact on the company. Our specialist Property Recovery team is trained to minimise claims recovery, which helps to keep future premium costs down.