Helping a big retail chain recover from a factory fire

A big retail chain suffered factory fire.

One number called and answered in 20 seconds by someone who understands the situation sets all the necessary expert teams and processes in motion.

Their personal Claims Account Manager (CLAM) takes ownership of the claim and manages the process, keeping constantly in touch.

The Major Loss team are in immediately to assess damage and advise on fast solutions to minimize disruption and enable continuity.

Some staff are injured and Zurich’s medical management team can speed their recovery and rehabilitation from day one.