Make an online claim for car hire excess charges 

Our quick and easy online claim portal will ensure your claim is dealt with as speedily as possible. Please make sure you have the following documents to hand in a digital format, as you'll need to upload them during the claim:

  • Copy of invoices and receipts confirming any amount you have paid in respect to your claim
  • Copy of credit card statement showing proof of payment for the damages being claimed
  • Copy of Police Report (usually only applies if involved in a serious incident or if the vehicle was stolen)

If you don't have these documents to hand, or they are not in the correct format, you can still submit your claim online and provide the supporting documents by post.

Start your online claim here

Insurance is underwritten by Zurich Insurance plc, a public limited company incorporated in Ireland. Registration No. 13460. Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK Branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance plc is authorised by the Central Bank of Ireland and authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of Zurich's authorisation by the Financial Conduct Authority are available on request. FCA Firm Reference Number 203093.