Brexit - frequently asked questions for Life customers

I’m a UK resident, will my plan be impacted by Brexit?

If you purchased a Zurich plan in the UK and remain resident in the UK, your plan won’t be affected by Brexit and you don’t need to do anything. This accounts for the vast majority of our customers’ plans.

I’m EU or EEA resident, will my plan be impacted by Brexit?

If you have purchased a Zurich plan in the UK and subsequently moved to an EU or EEA country, or you purchased your plan whilst resident in Sweden, your plan may be affected but this depends on the approach taken by EU regulators and how individual member states might interpret the regulations.

We can’t predict how EU regulations may change or how individual member states might interpret them, and this could in the future affect the changes you are able to make to your plan and how we service your plan. For example, discretionary increases to the amount of cover on a plan may not be possible.

You do not need to take any action in respect of your policy now, we’ll let you know if that changes. In the meantime, we’ll continue to service your plan as we do now.

Will Brexit affect my investments?

Whether there is an agreed withdrawal deal or no deal, it is likely that Brexit will have an impact on financial markets. Zurich offers a range of different investment options depending on your plan. We cannot offer individual advice on which of these funds will be most appropriate for you and recommend that you talk to your financial adviser before making any decision relating to your investments held through Zurich products. You could also use to find advice.

What are you doing to support customers?

We continue to monitor political developments closely so that we can respond to any regulatory or operational changes. We will continue to provide you with the service you expect of us whatever the outcome of the Brexit negotiations.

As individual countries, may interpret EU regulations differently, it’s unlikely a one-size-fits-all solution for customers living in the EU or EEA will be possible. For example, nationality, residency and tax status can all affect individual circumstances and needs. Consequently, where we reasonably can, we’ll look to meet customer needs on a case-by-case basis.

Will I be able to claim my pension?

Yes, the guidance is clear that Brexit will not stop you being able to claim your pension.

Where can I find the latest information on Brexit?

Our website is kept up-to-date to reflect the latest developments. To find out more visit our website at