Brexit - frequently asked questions for Life customers

I’m a UK resident, will my plan be impacted by Brexit?

If you purchased a Zurich plan in the UK and remain resident in the UK, Brexit will not affect the terms and conditions of your plan. You do not need to take any action in respect of your plan. This accounts for the vast majority of our customers’ plans.

You may wish to consider how Brexit could impact your investments - more detailed information can be found below.

I'm EU or EEA resident, will my plan be impacted by Brexit?

We want to reassure you, in the event the UK leaves without a deal, we fully expect to continue servicing your plan in line with the terms and conditions and meet our existing obligations to you. Customers should expect the same level of service for existing policies post Brexit, with FSCS Protection remaining in place.

If you have purchased a Zurich plan in the UK and subsequently moved to an EU or EEA country, or you purchased your plan whilst resident in Sweden, your plan may be affected in the future. This will depend on the approach taken by EU regulators and whether individual member states make any changes to their existing legal and supervisory frameworks. We continue to monitor political developments closely so that we can respond to regulatory or operational changes. However we can’t predict how EU laws and regulations may change or how individual member states might interpret them, and this could in the future affect the changes you are able to make to your plan and how we service your plan. Wherever possible, we will continue to provide you with the service you expect of us.

You do not need to take any action in respect of your plan now. After Brexit we’ll have a clearer understanding of what it will mean for customers. If your plan is affected, we’ll write to you to explain what it means to you and your options. You can then make an informed decision about what you want to do based on your individual circumstances. In the meantime we’ll continue to service your plan as we do now.

Will Zurich be impacted by the economic volatility in the markets?

The outcome of the Brexit deal is uncertain and this often unsettles the financial markets. Zurich is a worldwide company with a strong financial position that allows us to continue to meet our promises to our customers.

Will Brexit affect my investments?

We have seen increased volatility in financial markets since the EU Referendum was held in June 2016. Whether there is an agreed withdrawal deal or “no deal” it is very likely that Brexit will continue to have an impact on financial markets. You may want to take this opportunity to review your fund selection.

It is important that you choose funds that are right for your circumstances, investment objectives and attitude to risk.

Zurich offers a range of different investment options depending on your plan. Funds allow you to choose how and where your money is invested. Some funds invest in shares, others in property or other types of assets, each of which may be differently impacted by Brexit. Some funds invest in higher risk assets with more potential for investment growth whereas others invest in less risky assets offering lower growth potential but more security. We cannot offer individual advice on which of these funds will be most appropriate for you and recommend that you talk to your financial adviser before making any decision relating to your investments held through Zurich products. If you don't have an adviser you can find one near you by visiting and reading reviews of financial advisers or by visiting (Zurich is not responsible for the content of external websites). You may have to pay for any advice you receive.

For further information about funds, including those available to you and how to change them, go to Manage My Pension and click on ‘Fund Details’ or if you have a savings or

investment product go to Manage my Investment and click on ‘Fund Details’.

We do not charge you for changing your fund choices.

Can I keep investments in funds based in the EU/EEA?

The Government has set up a Temporary Permissions Regime (TPR) which will allow funds based in EU or EEA countries (EEA domiciled funds) to retain access to the UK market while their application for UK permissions is considered. We’ve worked closely with fund managers to confirm the position for each EEA domiciled fund. Managers of all funds we offer have told us they have appropriate permissions in place. If in future we identify any issues with permissions held by the funds we make available, we’ll write to customers with investments in those funds to let them know.

Will I be able to claim my pension?

Yes, the guidance is clear that Brexit will not stop you being able to claim your pension.

Where can I find the latest information on Brexit?

Our website is kept up-to-date to reflect the latest developments. To find out more visit our website or email our Brexit mailbox or call us on 0800 096 6233 Monday to Friday 8.30 am to 6.00pm



Fraudsters will exploit any opportunity – such as big global events or current affairs – to try and convince investors to part with their money: Brexit is another example of this.

For practical advice to help you identify potential scams and take precautions, and what you can do if you think you are a victim go to Brexit: keeping your money safe from scammers