The facts speak for themselves
When you’re shopping around for the cheapest premium, it’s easy to think that all insurance companies are the same. It’s only when you come to make a claim you find out they’re not.
From January – December 2018, we received 84,797 insurance claims, and paid out on average 99% of insurance claims our customers made.
We could give you lots of other reasons to choose Zurich insurance, but we think you’ll agree that the numbers speak for themselves.
General insurance* claims: from a total of 81,921 we paid 80,904 claims; that is 99% claims paid
Life insurance claims: from a total of 2,876 we paid 2,771 claims; that is 96% claims paid
That is a UK total of 84,797, of which we paid 83,675 claims; paying 99% claims last year.
*includes car, home and travel.
Figures are based on claims from Zurich's customers only. They exclude claims on behalf of a third party.