Manage my Home insurance

Zurich Home Insurance is now closed to new business. If you have an existing home insurance policy, you can manage it using the details below.

Alternatively if you would like to make a claim, all the information you need is included on our Claims page.

  • Personal details

    Manage your policy

    Remember to have your policy number or quote reference number to hand if you have one.

    Contact details for policy numbers starting 'ZP1'

    Renewals

    0800 408 0977

    Lines are open:

    Weekdays 9am - 6pm
    Saturday 9am - 5pm
    Sunday Closed
    Bank Holiday Monday 9am - 5pm


    Making a change

    If you are an existing customer, you can log in to your MyZurich account.

    Log in now to:

    • View or amend a saved quote online
    • View, download or print your policy details
    • Make a change to your policy

    Log in


    Don't have an account? If your policy number starts with the letters 'ZP1' you can register here.

    Alternatively, give us a call on the appropriate number below:

    Home policy servicing and claims: 0800 408 0991

    Home claims: 0800 026 1751


    Optional add-ons

    (your statement of insurance will show whether you have this cover)

    Legal expenses: 0344 893 8164 (24-hour)

    Home emergency expenses: 0344 493 2843(24-hour)

    Personal accident cover: 0370 241 4539

    Garden cover: 0800 026 1751 (24-hour)

    For Zurich policy numbers starting '12' (containing 16 digits)

    Policy or cover changes and renewals: 0800 9234 205

    Claims: 0800 026 1751

    For Zurich Private Clients (High net worth)

    Email address

    All enquiries: enquiries@zurichprivateclients.co.uk


    Postal addresses:

    ZPC Underwriting

    PO Box 3586
    Interface Business Park
    Wooton Bassett
    Swindon
    SN4 4AH

    ZPC Claims

    PO Box 3587
    Interface Business Park
    Wooton Bassett
    Swindon
    SN4 4AJ

    For all other enquiries

    All enquiries: 0800 868 686

    Lines are open: Weekdays 8:30 am - 6pm

  • View policy wording

    For Zurich policy numbers starting 'ZP1'