Help and support

Contacting us

icon

Chat

If you’ve got a question, we’d be happy to talk it through with you.

Chat with us
icon

Email

Fill in the online form and we’ll get back to you the next working day.

Send email
icon

Call 0800 587 9040

Pick up the phone and talk to one of our trained customer navigators.

9.00am to 5.00pm Monday to Friday, excluding Bank Holidays.

Using Zurich FutureYou

I've forgotten my sign in details

Don’t worry; it’s easy to sort. You can reset your Zurich FutureYou email address and password by going back to the Zurich FutureYou sign in page.

Once there, just click on the ‘Forgot your details?’ link. Tell us your email address and we’ll send you a link to reset your password. If you’ve forgotten your email address, click on ‘Contact us’.


Can I change my email address?

Changing your email address is straightforward. Sign in to Zurich FutureYou and click on ‘Account’, which should be shown at the top of the page. In the drop down box is an option to ‘Change Email’. Just click on the link and follow the instructions.

How do I get the latest news from Zurich FutureYou?

Just sign in to Zurich FutureYou and click on ‘Account’, which should be shown at the top of the page. Once in Account, simply tick the box next to ‘Please email me with things you think I’ll like’. There, done. Simple.

Can I unsubscribe from marketing messages?

Of course! We’d like to keep in touch, but the last thing we want is to send you stuff that puts your back up. The quickest way to unsubscribe is to click on the ‘unsubscribe’ link on the bottom of the last email we sent you. If you’ve binned the last email from us, you can sign in to Zurich FutureYou and click on ‘Account’, which should be shown at the top of the page. Once in Account, simply un-tick the box next to ‘Please email me with things you think I’ll like’. You can always re-tick the box if you want to start receiving emails again.

I’m confused by some of the words and phrases used on Zurich FutureYou

We’ve designed Zurich FutureYou to be as jargon-free as possible, but there may be a few words you come across - when you are looking to invest or buy one of plans - that you might need a little bit more of an explanation.

Still can't find what you need?

If you can't find the answer here, contact us.

Need financial advice?

If you're looking for one-off advice at a price that could suit your pocket, why not find out a bit more about Zurich Advice Solutions?

Give them a call on 0800 587 9040 or contact us below.


Meet Zurich Advice Solutions


Financial advice is available through Zurich Advice Solutions (UK) Limited, appointed representatives of Evolution Wealth Network Limited.