As an insurance company our responsibility is to act as the insurer, not as an adviser or to police the relationship between policyholders and claimants.
Policyholders may decide that it would be appropriate for investigation findings to be shared or for admissions of fault or liability to be made (whether in the context of investigations or otherwise) at a point prior to the conclusion of any insurer-led investigation or proceedings.
Where an insured organisation sets up an internal inquiry, it is for that organisation to decide whether or not to hold the inquiry. Zurich would not expect or wish to be involved in such a decision. Individuals from the organisation involved need to exercise their independent professional judgement to ensure that the inquiry's terms of reference, aims and objectives are achieved.