Contacting the inquiry | Independent Abuse Inquiry | Zurich Insurance

Further Information

Writing in notebook

If you are a Zurich policyholder and think you may need to make a claim then you should talk directly to your Zurich risk or insurance consultant

Further, useful information and documents are included on the IICSA website:

The Inquiry has a dedicated hotline and website for victims and survivors to share their experience, in confidence. If you wish to ask a question about the Inquiry or if you have information to support the IICSA investigations you can contact the Inquiry as follows:


Telephone - Hotline
0800 917 1000

Phone Telephone - Press
020 3789 2114
07584 277119



Mail Email - Press
  Mail Email - Legal


Independent Inquiry into Child Sexual
Abuse, PO Box 72289, London, SW1P 9LF

mouse Website

The inquiry has committed to respond to all calls, emails and letters within 15 working days.

Institutions may wish to consider the preservation of their records in accordance with IICSA’s Retention Instructions and Data Protection requirements’ guidance note.