If we insure your contents:
Our loss adjuster or other suppliers will advise you on what can and what can’t be restored, this will depend on the nature and construction of the item and the type of contamination.
If an item cannot be restored or repaired, then we will usually arrange for replacement with an equivalent item via our network of suppliers.
If emergency funds are needed to replace essential items we will arrange for this, these payments will be deducted from the eventual settlement.
Your policy documents will tell you about any limits that might apply to the claim.
If you need to move out of the property we may need to help you move any undamaged items into storage or to your alternative accommodation; these costs would be met under the alternative accommodation section of your contents policy and our loss adjusters or restoration companies will advise you on this.
If you remain in the property you will need to guard against undamaged items being affected by dampness in the property.