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Make a claim

You can make a claim by using our online claim form or by calling us:

If calling from the UK  If calling from abroad 
Zurich Assist
24 hour worldwide medical & emergency assistance service  
01242 218 999 +44 (0) 1242 218 999 
Claims helpline
Lines are open weekdays 8am-6pm, Saturday 9am-1pm
0800 953 0569 +44 (0) 1242 218 921  
Legal expenses and advice 0330 100 7891 +44 (0) 117 934 0510
Business travel customer medical & security assistance
For customers who purchased their travel insurance policy via a broker  
01489 868 888  +44 (0) 1489 868 888 
Advice about the law in England and Wales is available 24 hours, seven days a week. Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday.

Communications may be monitored or recorded to improve our service and for security and regulatory purposes.