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Change my personal details

Remember to have your policy number or quote number to hand if you have one.

Division Phone number
Renewals 0800 953 0567
Lines are open weekdays 9am-5.30pm


Making a change

Division Phone number
Travel policy servicing 0800 953 0567
Lines are open weekdays 9am-5.30pm


Travel claims

If calling from the UK  
Zurich Assist
24 hour worldwide medical & emergency assistance service  
01242 218 999
Claims helpline
Lines are open weekdays 8am-6pm, Saturday 9am-1pm
0800 953 0569
Legal expenses and advice 0330 100 7891

Advice about the law in England and Wales is available 24 hours, seven days a week. Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday

If calling from abroad  
Zurich Assist
24 hour worldwide medical & emergency assistance service
+44 1242 218 999
Claims helpline
Lines are open weekdays 8am-6pm, Saturday 9am-1pm
+44 (0) 1242 218 921
Legal expenses and advice +44 (0) 117 934 0510
Advice about the law in England and Wales is available 24 hours, seven days a week. Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday


Postal Address

Zurich Insurance plc
Shurdington Road
Cheltenham
Gloucestershire
GL51 4BF


Business travel customer medical & security assistance
01489 868 888