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Download and complete the change of name form pdf (126 KB)
If you have a joint life plan and more than one plan holder is changing their name, you'll need to complete a form for each individual.
Zurich Assurance Ltd
New Bridge Square
Swindon SN1 1HN
Once we've received your form and supporting documents, we'll post them straight back to you - job done.
In order to change your address, please give us a call.
That way we can verify it's you before updating the details we hold about you.
Contacting us about your new address may not be top of your list, but it's important we hold your correct details so we can keep you updated about your plan.
Phone our UK based team from Monday to Friday 8.30am - 6.30pm and on Saturday 9.30am - 12.30pm, excluding bank holidays.
We may record or monitor calls for training and quality purposes.
Download and complete a new direct debit form (you'll find our address on the form)
Direct debit form for Allied Dunbar plans (plan numbers starting with 7) pdf (33.7 KB)
Direct debit form for Eagle Star plans (plan numbers starting with 80, 04 or 01) pdf (33 KB)
Direct debit form for TALA plans (plans ending in 50w) pdf (99 KB)
Direct debit form for Zurich plans (all other plan numbers) pdf (106 KB)
We'll process your changes you have requested. After we've updated your bank details, you need to allow at least 13 working days before the next payment is due.
If you think this will mean your plan will go underpaid, please contact us. We can then confirm whether the underpayment will be collected once the direct debit is set up or provide alternative methods for making the underpayment.
We will be in touch to tell you when the direct debit will be coming out of your account.