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Remember to have your policy number or quote reference number to hand if you have one.

For Zurich policy numbers starting 'ZDM'

Division Phone number
Renewals
0800 4080 977

Lines are open weekdays 9am - 8pm, Saturday 9am - 5pm, Sunday 10am - 4pm, Bank Holiday Monday 9am - 5pm

Making a change

If you are an existing customer, you can log in to your MyZurich account. Log in now to:

  • View or amend a saved quote online
  • View, download or print your policy details
  • Make a change to your policy
  • View your renewal


Log in     Renew

Don't have an account? If your policy number starts with the letters 'ZDM' you can register here.

Alternatively you can also call us.

Division Phone number
Car policy servicing
0800 408 0991
Lines are open weekdays 9am - 6pm, Saturday 9am - 5pm, Sunday 10am - 4pm, Bank Holiday Monday 9am - 5pm
or email us at: customer.service@myzurich.co.uk

Car claims Phone number
Reporting a claim or accident in the UK 0800 408 0991
Reporting a claim or accident in Europe 0044 800 923 4200
Replacing or repairing glass 0800 015 8050

24 hours a day, 365 days a year

Optional add-ons:
(your statement of insurance will show whether you have this cover)
Phone number
Uninsured loss recovery & legal expenses 0800 026 1877
Personal accident cover 0370 241 4539
Excess protect 0203 503 0500
Hire car 0800 026 1777
Motor legal helpline 0800 026 1831
24 hours a day, 365 days a year
Keycare 0845 303 4017
UK emergency breakdown assistance 0800 015 9978
Breakdown cover in Europe: Phone number
France and Monaco – Freephone 0800 290 112
(from a landline phone within France and Monaco)
France and Monaco - Pay call 00 33 472 43 52 55
Republic of Ireland – Freephone 1 800 535 005
(from a landline phone within the Republic of Ireland)
Republic of Ireland - Pay call 00 44 800 107 9058
Serbia and Montenegro - Pay call 99 33 472 43 52 55
Azerbaijan, Belarus, Georgia, Russia, Ukraine - Pay call 810 33 472 43 52 55
Rest of Europe - Pay call 00 33 472 43 52 55

Postal address:

Zurich Insurance plc
Shurdington Road
Cheltenham
Gloucestershire
GL51 4BF

For Zurich policy numbers starting '32'

Division                 Phone number
Policy or cover changes 
Lines are open weekdays 8am - 6pm, Saturday 9am - 5pm, Sunday: CLOSED
0800 026 1886 
Renewals
Lines are open weekdays 8am - 6pm, Saturday 9am - 5pm, Sunday: CLOSED
0800 056 4290
Reporting a claim or accident 0800 026 1846
Replacing or repairing glass 0800 400 641 (option 1)
DAS Legal 0800 026 1831

Postal address:

Zurich Insurance plc
PO Box 446
Cardiff
CF10 5WA

For distribution partnerships

For businesses seeking an insurance partner:  Phone number 
All enquiries  01489 864747 


For existing customers: Phone number
ex-Alliance & Leicester
Service & claims
0800 026 1869
ex-Bradford & Bingley
Service & claims
0800 026 1799
ex-Homeserve
Service Claims
0800 026 1891
0800 026 1845
Openwork
Service & claims
0800 026 1790

For Zurich Private Clients (High net worth)

Division Phone number
All enquiries 0800 302 9080 

Email addresses:

Postal addresses:

ZPC Underwriting
PO Box 3586
Interface Business Park
Wooton Bassett
Swindon
SN4 4AH

ZPC Claims
PO Box 3587
Interface Business Park
Wooton Bassett
Swindon 
SN4 4AJ

For broker enquiries

Division Phone number
All enquiries 0800 226677