Our Group Income Protection team is ready to respond
Dedicated to you
I joined Zurich back in 1998, fresh from college (!) and have been working in the Corporate Risk team as a Group Income Protection Specialist since August 2018.
With almost 20 years-experience in a Health Claims environment on the retail side of the business, my role now is to support the distribution team and our relationship managers in all things Income Protection claim related.
Whether that be presenting our claims proposition to businesses, new clients and distributors or refreshing the message to our existing clients ensuring that they are fully up to date with improvements and the latest innovations to our proposition.
My overall aim is to ensure that the total claims journey is exceptional from the very inception of a scheme right through to claim stage and beyond.
It’s a really exciting and varied role and enables me to put to good use my extensive knowledge and experience of claims, demonstrate my passion for our customers as well as delivering outstanding service in order to build upon the relationships we have with existing clients as well as hopefully creating longstanding valued relationships with new clients.
Customer Relationship Managers
We are pleased to offer you access to a dedicated Customer Relationship Manager.
Our personalised ‘on the ground’ support and proactive relationship management means you can rest assured that you will receive the best possible service.
As your CRM I will work with you and the rest of the team here at Zurich to provide you with the support and information you need and I am committed to building a strong and lasting relationship with you.
Communication is the cornerstone of our philosophy throughout Zurich. We can engage the right people at the right time, to meet the needs of your business.
I will set up regular meetings to review how things are going, and look forward to working with you.