Support and Resources


We offer a wide range of insight and support to our charity insurance customers.

The following guides and information are designed to help you with understanding some of the complexities of charity insurance and Risk Management.

News and Views

Read recent articles about recent topics affecting the third sector.

Local Community Advisory Service

Our Local Community Advisory Service (LCAS) is available to our existing customers. The LCAS guide includes information to help you understand and manage risks in your organisation. Existing customers can also access our specialist health and safety advice by emailing or by calling our helpline on 0800 302 9052 (option 3).

Lines are open Monday - Friday 9am - 5pm.

 LCAS Risk Management Guide

Useful websites

The following websites might be useful to your charity or not-for-profit organisation:


ACEVO is the Association of Chief Executives of Voluntary Organisations. They connect, develop and represent third sector leaders and senior managers and have been providing support and advice to their members for over 20 years.

Visit ACEVO’s website for more information.


ACOSVO is the Association of Chief Officers of Scottish Voluntary Association. As a membership organisation for third sector leaders and senior staff in Scotland, they aim to support, strengthen and inspire leaders through topical events, development opportunities and relevant services.

As a strategic partner of ACOSVO, we provide risk management and insurance advice and support to members.

Visit ACOSVO's website for more information.

Charity Commission for England and Wales

Responsible for registering and regulating charities in England and Wales, the charity commission provides a host of useful information for charities, including setting up and registering a charity, regulatory alerts and they post regular sector-specific reports and publications.

Visit the Charity Commission for England and Wales website for more information.


NAVCA describe themselves as the National voice of local social action. The national membership charity for local voluntary infrastructure, they are England’s largest network of local charities and community groups offering their members networking opportunities, specialist advice, support, policy information and training.

Visit NAVCA's website for more information.


NCVO is the National Council of Voluntary Organisations. They have over 14,000 member organisations who they help thrive by providing expert support and advice, saving them time and money and keeping them up to date with news. We are proud to be NCVO’s trusted supplier for insurance.

Visit NCVO’s website for more information.

Social Enterprise UK

Social Enterprise UK is the national body for social enterprise. Their website hosts a huge amount of information from start-up guides to information on policies and campaigns, publications, services and events.

Visit the SEUK website for more information.