Can I have multiple policies for different companies under my one email address?
There can only be one policy per email address. If you would like another policy, you will need to set up a new account with a separate email address. Otherwise the details of your existing policy will be changed to your new policy.
What is my ‘Annual income’?
Your Annual Income is the total amount of money which you get during the year, from donations, grants, subscriptions, fundraising etc. This is the money you use to cover the costs of running your organisation. Remember, if your grant is for more than a year then you should share it out across the period, so if you have a three year grant for £900 then your annual income (from the grant) is £300.
What do you mean by ‘Events’? What is an Event?
Members-only meetings or activities are not classed as events unless there are more than 100 people attending. Any occasion involving non-members is classified as an event. This can include fundraising activities, fetes, fun days, discos, carnivals, parades, festivals etc.
What payment methods do you accept?
For online policies, we accept payment by all major debit and credit cards, but we are not able to accept payment by cheque or direct debit. If your organisation can only pay by cheque there are two options; you could pay using a personal debit card and then claim the cost back, alternatively you can speak to one of our team on 0800 917 9420 for more information.
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