Contact us

Car insurance

Remember to have your policy number or quote reference number to hand if you have one.

What would you like to do?

Phone number

Opening hours
For policies starting KG123456 or claim reference starting CTM1234567 LTM 0800 302 9055

Make a claim

For policies starting ZDM prior to April 2014 or claim reference starting 139XXXXXXX 0800 026 1778
For policies starting QLA06U123456789 or claim reference starting 06/09/13/13245 0800 232 1913
Vehicle breakdown
(Your statement of insurance will show whether you have this additional cover)
0800 015 9978
Get a quote and renew policy 0800 4080 977

Monday - Friday 9am - 8pm
Saturday 9am - 5pm 
Sunday 10am - 4pm
Bank Holiday Monday 9am - 5pm

To renew online, login to your My Zurich account or register now

Change policy or cover and view documents online 0800 408 0991

Monday - Friday 9am - 8pm
Saturday 9am - 5pm 
Sunday 10am - 4pm
Bank Holiday Monday 9am - 5pm

To renew online, login to your My Zurich account or register now

Repairing or replacing windscreens 0800 015 8050
For ZDM policies post April 2014 or claim reference starting 20-50-123456 0800 923 4200
For policies starting 7016547 or claim reference starting 2/72/6014783 0800 026 1791
For calls from Europe 0044 800 026 1777

Home insurance

Remember to have your policy number or quote reference number to hand if you have one.

What would you like to do?

Phone number

Opening hours

Make a home insurance claim 0800 026 1751

Lines open 24 hours a day, 365 days a year

Visit claims contact information for our optional add-ons details

Get a quote and renew policy 0800 4080 977

Monday - Friday 9am - 8pm
Saturday 9am - 5pm 
Sunday 10am - 4pm
Bank Holiday Monday 9am - 5pm

To renew online, login to your My Zurich account or register now

Change policy or cover and view documents online 0800 408 0991

Monday - Friday 9am - 8pm
Saturday 9am - 5pm 
Sunday 10am - 4pm
Bank Holiday Monday 9am - 5pm

To renew online, login to your My Zurich account or register now

Travel insurance

Communications may be monitored or recorded to improve our services and for security and regulatory purposes

Make a travel insurance claim

If calling in the UK

If calling abroad

Claims helpline

Lines are open weekdays 8am - 6pm, Saturday 9am - 1pm

0800 953 0569 +44 (0) 1242 218 921

Zurich Assist 

24 hour worldwide medical & emergency assistance service

01242 218 999 +44 (0) 1242 218 999
Legal expenses and advice 0330 100 7891  +44 (0) 117 934 0510

What would you like to do?

Phone number

Get a quote and renew policy

Monday - Friday 9am - 5.30pm

0800 953 0567

Change policy or cover  

Monday - Friday 9am - 5.30pm

0800 953 0567

Advice about the law in England and Wales is available 24 hours, seven days a week.

Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday

Business travel insurance

Claim

If calling from the UK

If calling from abroad

Business travel customer medical & security assistance

For customers who purchased their travel insurance policy via a broker

01489 868 888 +44 (0) 1489 868 888

Communications may be monitored or recorded to improve our service and for security and regulatory purposes.

FAQs

For instant answers to your questions about Zurich do have a look at our FAQs, where you’ll find a wide range of answers on our services and policies. 

Car, home and travel insurance FAQs