Manage my Car insurance

Zurich Car Insurance is now closed to new business. If you have an existing car insurance policy, you can manage it using the details below.

Alternatively if you would like to make a claim, all the information you need is included on our Claims page

  • Personal details

    Contact details for policy numbers starting '39'

    Please call us on:

    0800 085 3227

    Lines are open:

    • Monday - Friday: 8.30am – 6pm
    • Saturday: 9am – 1pm
    • Sunday: Closed

    Contact details for policy numbers starting 'ZDM'

    Making a change

    If you are an existing customer, you can log in to your MyZurich account.

    Log in now to:
    View or amend a saved quote online
    View, download or print your policy details
    Make a change to your policy
    View your renewal

    Log in     Renew

    Don't have an account? If your policy number starts with the letters 'ZDM' you can register here.

    Alternatively you can call us.


    Car policy servicing: 0800 408 0991

    Lines are open;
    Weekdays 9am - 6pm
    Saturday 9am - 5pm
    Sunday 10am - 4pm,
    Bank Holiday Monday 9am - 5pm

    or email us at: customer.service@myzurich.co.uk


    Reporting a claim or accident in the UK : 0800 408 0991

    Reporting a claim or accident in Europe : 0044 800 923 4200

    Replacing or repairing glass : 0800 015 8050

    UK emergency breakdown assistance : 0800 015 9978

    Lines are open;
    24 hours a day, 365 days a year


    Breakdown cover in Europe:

    France and Monaco - Freephone (from a landline phone within France or Monaco) : 0800 290 112

    France and Monaco - Pay call : 00 33 472 43 52 55

    Republic of Ireland - Freephone (from a landline phone within France or Monaco) : 1 800 535 005

    Republic of Ireland - Pay call : 00 44 800 107 9058

    Serbia and Montenegro - Pay call : 99 33 472 43 52 55

    Azerbaijan, Belarus, Georgia, Russia, Ukraine - Pay call : 810 33 472 43 52 55

    Rest of Europe - Pay call : 00 33 472 43 52 55


    Postal address:

    Zurich Insurance plc
    Shurdington Road
    Cheltenham
    Gloucestershire
    GL51 4BF

    Contact details for policy numbers starting '32'

    Policy or cover changes: 0800 056 4290

    Lines are open;
    Weekdays 9am - 6pm

    Reporting a claim or accident : 0800 026 1846

    Replacing or repairing glass : 0800 400 641


    Postal address:

    Zurich Insurance plc
    PO Box 446
    Cardiff
    CF10 5WA

    For Zurich Private Clients (High net worth)

    Email addresses:

    All enquiries:
    enquiries@zurichprivateclients.co.uk

    or

    Call us : 0806 0969 999

    Postal addresses:

    ZPC Underwriting
    PO Box 3586
    Interface Business Park
    Wooton Bassett
    SwindonSN4 4AH

    ZPC Claims
    PO Box 3587
    Interface Business Park
    Wooton Bassett
    Swindon
    SN4 4AJ

    For all other enquiries

    All enquiries : 0800 868 686

    Lines are open;
    Weekdays 8:30am - 6pm

    Or contact us online.

  • View my policy documents

  • Useful information

    Driving licence submission 

    There are times when we require a copy of your driving licence, find out how to submit it.

    Read more


    Validating your details

    Whenever you buy an insurance policy, we take steps to ensure we know the cover we are providing is right for you so we can support you when you need us, for example, if you have to make a claim. To do this, we may contact you to validate some of your details soon after you have bought your insurance, and we hope that you’ll be able to help us resolve any enquiries quickly.

    Read more


    Second drivers

    There are times when you might need to add another driver to your insurance, like a spouse or partner. With Zurich, this has its advantages too.

    If your second driver is involved in an accident, you’re still fully covered and entitled to a complimentary courtesy car when using one of our approved repairers for the duration of your repairs.

    Conditions apply. UK residents only.


    Continuous insurance enforcement

    From 4th February 2011, legislation requires the registered keeper of a vehicle to ensure insurance cover is maintained at all times, unless a Statutory Off Road Notification (SORN) has been made.

    Read more