Help & support
Contact details for policy numbers starting '39'
Policy or cover changes
Lines are open:
- Monday - Friday: 8.30am – 6pm
- Saturday: 9am – 1pm
- Sunday: Closed
- Bank Holidays: Closed
Manage my Car insurance
If you have an existing car insurance policy, you can manage it using the details below.
For information on our Green Card process in the event of a No Deal Brexit visit our FAQs page.
Alternatively if you would like to make a claim, all the information you need is included on our Claims page.
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Personal details
Contact details for policy numbers starting 'ZDM'
Making a change
If you are an existing customer, you can log in to your MyZurich account to view, download or print your policy details.
Customer service
Lines are open:
Weekdays 9am - 6pm
Saturday 9am - 1pm
Sunday Closed
Bank Holidays Closedor email us: customer.service@myzurich.co.uk
Contact details for policy numbers starting '32'
Please note that over the Christmas period, lines are open;
Fri 20-Dec 9am - 6pm
Sat 21-Dec 9am - 1pm
Sun 22-Dec Closed
Mon 23-Dec 9am - 6pm
Tue 24-Dec 9am - 1pm
Wed 25-Dec Closed
Thu 26-Dec Closed
Fri 27-Dec 9am - 5pm
Sat 28-Dec Closed
Sun 29-Dec Closed
Mon 30-Dec 9am - 5pm
Tue 31-Dec 9am - 5pm
Wed 01-Jan Closed
Thu 02-Jan 9am - 6pm
Fri 03-Jan 9am - 6pm
For Zurich Private Clients (High net worth)
For all other enquiries
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View my policy documents
For Zurich policy numbers starting '39'
For Zurich policy numbers starting 'ZDM'
For Zurich policy numbers starting '32'