Make a claim
Contact details for policy numbers starting '39'
Please call us on:
Lines are open:
- Monday - Friday: 8.30am – 6pm
- Saturday: 9am – 1pm
- Sunday: Closed
Manage my Car insurance
Zurich Car Insurance is now closed to new business. If you have an existing car insurance policy, you can manage it using the details below.
For information on our Green Card process in the event of a No Deal Brexit visit our FAQs page.
Alternatively if you would like to make a claim, all the information you need is included on our Claims page
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Personal details
Contact details for policy numbers starting 'ZDM'
Making a change
If you are an existing customer, you can log in to your MyZurich account.
Log in now to:
- View or amend a saved quote online
- View, download or print your policy details
- Make a change to your policy
- View your renewal
Don't have an account? If your policy number starts with the letters 'ZDM' you can register here.
Alternatively you can call us.
Car policy servicing
Lines are open:
Weekdays 9am - 6pm
Saturday 9am - 5pm
Sunday Closed
Bank Holiday Monday 9am - 5pmor email us: customer.service@myzurich.co.uk
Reporting a claim or accident in the UK: 0800 408 0991
Reporting a claim or accident in Europe: 0044 800 923 4200
Replacing or repairing glass: 0800 015 8050
UK emergency breakdown assistance: 0800 015 9978
Lines are open: 24 hours a day, 365 days a year
Breakdown cover in Europe
France and Monaco - Freephone (from a landline phone within France or Monaco): 0800 290 112
France and Monaco - Pay call: 00 33 472 43 52 55
Republic of Ireland - Freephone (from a landline phone within France or Monaco): 1 800 535 005
Republic of Ireland - Pay call: 00 44 800 107 9058
Serbia and Montenegro - Pay call: 99 33 472 43 52 55
Azerbaijan, Belarus, Georgia, Russia, Ukraine - Pay call: 810 33 472 43 52 55
Rest of Europe - Pay call: 00 33 472 43 52 55
Postal address
Zurich Insurance plc
Shurdington Road
Cheltenham
Gloucestershire
GL51 4BFContact details for policy numbers starting '32'
Policy or cover changes
Lines are open: Weekdays 9am - 6pm
Reporting a claim or accident
Replacing or repairing glass
Postal address
Zurich Insurance plc
PO Box 446
Cardiff
CF10 5WAFor Zurich Private Clients (High net worth)
Email address
All enquiries: enquiries@zurichprivateclients.co.uk
or
Call us
Postal addresses
ZPC Underwriting
PO Box 3586
Interface Business Park
Wooton Bassett
SwindonSN4 4AHZPC Claims
PO Box 3587
Interface Business Park
Wooton Bassett
Swindon
SN4 4AJFor all other enquiries
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View my policy documents
For Zurich policy numbers starting '39'
For Zurich policy numbers starting 'ZDM'
For Zurich policy numbers starting '32'
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Useful information
Driving licence submission
There are times when we require a copy of your driving licence, find out how to submit it.
Validating your details
Whenever you buy an insurance policy, we take steps to ensure we know the cover we are providing is right for you so we can support you when you need us, for example, if you have to make a claim. To do this, we may contact you to validate some of your details soon after you have bought your insurance, and we hope that you’ll be able to help us resolve any enquiries quickly.
Second drivers
There are times when you might need to add another driver to your insurance, like a spouse or partner. With Zurich, this has its advantages too.
If your second driver is involved in an accident, you’re still fully covered and entitled to a complimentary courtesy car when using one of our approved repairers for the duration of your repairs.
Conditions apply. UK residents only.
Continuous insurance enforcement
From 4th February 2011, legislation requires the registered keeper of a vehicle to ensure insurance cover is maintained at all times, unless a Statutory Off Road Notification (SORN) has been made.