Make a claim
Contact details for policy numbers starting '39'
Please call us on:
Lines are open:
- Monday - Friday: 8.30am – 6pm
- Saturday: 9am – 1pm
- Sunday: Closed
- Bank Holidays Closed
Manage my Car insurance
Zurich Car Insurance is now closed to new business. If you have an existing car insurance policy, you can manage it using the details below.
For information on our Green Card process in the event of a No Deal Brexit visit our FAQs page.
Alternatively if you would like to make a claim, all the information you need is included on our Claims page.
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Personal details
Contact details for policy numbers starting 'ZDM'
Making a change
If you are an existing customer, you can log in to your MyZurich account to view, download or print your policy details.
Customer service
Lines are open:
Weekdays 9am - 6pm
Saturday 9am - 5pm
Sunday Closed
Bank Holidays Closedor email us: customer.service@myzurich.co.uk
Contact details for policy numbers starting '32'
Policy or cover changes
Lines are open: Weekdays 9am - 6pm
Reporting a claim or accident
Replacing or repairing glass
For Zurich Private Clients (High net worth)
For all other enquiries
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View my policy documents
For Zurich policy numbers starting '39'
For Zurich policy numbers starting 'ZDM'
For Zurich policy numbers starting '32'
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Useful information
Driving licence submission
There are times when we require a copy of your driving licence, find out how to submit it.
Validating your details
Whenever you buy an insurance policy, we take steps to ensure we know the cover we are providing is right for you so we can support you when you need us, for example, if you have to make a claim. To do this, we may contact you to validate some of your details soon after you have bought your insurance, and we hope that you’ll be able to help us resolve any enquiries quickly.
Second drivers
There are times when you might need to add another driver to your insurance, like a spouse or partner. With Zurich, this has its advantages too.
If your second driver is involved in an accident, you’re still fully covered and entitled to a complimentary courtesy car when using one of our approved repairers for the duration of your repairs.
Conditions apply. UK residents only.
Continuous insurance enforcement
From 4th February 2011, legislation requires the registered keeper of a vehicle to ensure insurance cover is maintained at all times, unless a Statutory Off Road Notification (SORN) has been made.