Coronavirus - frequently asked questions for Brokers
We understand that this is a very unsettling time and are closely monitoring the Coronavirus 2019-nCOV outbreak. We know you are experiencing a high level of enquiries from your customers and as always we are here to support you, so we’ve created some answers to frequently asked questions which may help. We will continue to update this website with information as it develops.
Our responses below are correct at the time of publication but, given the nature of the emerging trends, may be subject to change.
General FAQs for Brokers
General information for brokers and their business customers
Home and Motor FAQs for Personal Lines Brokers
Information on Coronavirus for brokers with clients who have home and motor policies
Fleet FAQs for Brokers
Information for brokers with clients who have motor fleets
Covid19 - Business interruption
Information for brokers about business interruption insurance
Closing premises
Further guidance and information for customers temporarily closing their premises.