Make a personal lines claim

We are committed to making the claims process as simple as possible for your customers. If they need to make a claim, a dedicated claims expert will be in touch within 24 hours with the final payment paid within 72 hours of receiving the final documentation

Home

Report a claim:

0800 026 1781

Emergency response:

0800 026 1782


We may record or monitor calls to improve our service.

Motor

First notification:

0800 026 1779

Existing claims:

0800 026 1780

Windscreen:

0800 068 5710


We may record or monitor calls to improve our service.

Zurich Private Clients

From UK

0800 096 9999

From abroad

+44 162 5886994

We may record or monitor calls to improve our service.


Contact us by post:

The Claims Department, Zurich Private Clients
PO Box 3587
Interface Business Park
Royal Wootton Bassett
Swindon
SN4 4AJ

Navigators & General

Claims Enquiries

01273 863 450

Monday to Friday 9am to 5pm

Emergency Coastal only out of hours service:

02085 026 999

Emergency Inland only out of hours service:

01785 248 793


We may record or monitor calls to improve our service.

Our claims philosophy

tick box

We paid out on average 99% of insurance claims made by our UK customers in 2017

icon

Expert UK-based claims team

icon

Quick claims settlement on small motor and property claims

claims

Easy to report a claim. Contact us by phone, email or via online form