Zurich claims chatbot

Welcome to Zara, the Zurich Claims Chatbot, which you can use for business insurance motor and property claims. For all other claims please contact us by phone or email using the contact us details below the chat bot.

To make a change simply hover over your previous response and click on the pencil icon to change your answer.

Privacy statement

  • Chatbot is provided to you, on our behalf by Spixii, the trading name of Momentum Technologies Ltd.
  • To help manage your claim we will need to collect personal information about you including your name, address and contact details.
  • Please give a description of the incident and do not provide any sensitive information about yourself eg health details or images of people, just a factual description of the incident.
  • Personal details you provide to us via Chatbot will not be used for any other purposes except claims management and any information held within the Chatbot will be depersonalised within 30 minutes of the claim being reported.
  • If you would like to know how we use your information, you can read our privacy policy, and for information about how we process your data, you can read our fair processing notice.