Zurich leadership academy

Get expert leadership training

You have unique access to a 3-day Zurich Leadership Academy training course designed and delivered by our partner, Performance Associates, to maximise personal performance and increase organisational effectiveness.

  • Key course benefits

    Accredited logo

    • Understanding Leadership vs Management
    • Bespoke leadership development for each delegate delivered in a 1-2-1 format
    • Exploring the role training and coaching play in effective leadership
    • Learning how to deal with difficult people
  • About the course

    This 3-day leadership course will take place 17-19th September 2019 at our new Birmingham office, located at 20 Colmore Circus Queensway, Birmingham B4 6AT.


    Learning Objectives

    By the end of the programme, delegates will be able to apply the following concepts:

    • The ability to flex personal leadership style to different situations
    • Promoting learning in your teams/organisations
    • The neuroscience behind self-image: SCARF model
    • The difference between training and coaching and where and when to use each one
    • The need for effective questioning to promote learning
    • Using the tGROW model in a coaching exchange
    • The Lens of Understanding with ‘difficult people’
    • The impact of the leader’s personality on their team’s self-image and its importance in driving performance

    Day 1 will focus on the similarities and differences between being a leader versus being a manager leading into a look at the 6 Emotionally Intelligent leadership styles and highlighting the pros and cons of each. A Leadership book will be provided to augment the learning

    The topics of energy levels as a result of sleep, diet, hydration and exercise will be discussed in relation to corporate performance and we'll look to highlight how small changes to lifestyle can make big differences in overall performance.


    Day 2 expands on the critical role coaching plays in effective leadership with an introduction to the core principles, why it promotes performance and plenty of opportunity to practice this essential skill. Delegates will complete an on-line coaching inventory to provide direction for their coaching development that will be debriefed along with their leadership report.


    Day 3 explores why some people are difficult to deal with and provides strategies regarding how to better engage people we usually struggle to interact with, whether colleagues or clients. An exercise will provide an experiential element to the theory and a post workshop personality profile will provide personal insights into preferred styles that will complete the content of the 1-2-1 post workshop debrief.

    The 3 days will be pulled together by considering the psychological benefits of effective leadership and the way it develops self-image and how this in turn drives improved performance.

    Personal action plans would be developed and followed up during the post workshop debriefs.

    Once completed, please send your nomination form to gbz.distribution.team@uk.zurich.com

    Please note that due to demand we can only offer one space per broker.

  • About the training provider

    Performance Associates logo

    Performance Associates design and deliver training programmes that are aimed at companies, organisations and individuals who are committed to maximising their potential.

    Formed in 2001 by Simon Toy, the company has developed a range of practical tools and techniques based on sound psychological principles that positively impact upon the performance of their clients.

    For more information about Performance Associates, visit www.performanceassociates.co.uk/Who-we-are

    Simon Toy

    It’s what we think that generates how we feel; how we feel determines what we do. Performance Associates works on all three areas to maximise performance

    Simon Toy, Managing Director and Senior Consultant at Performance Associates