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Useful contact numbers and email addresses

If you have any questions about the changes to our Personal Lines business, please get in touch with us on one of the numbers below. You can bookmark the page to make sure that you always have the details to hand.

 

 

For motor business placed after 03/12/12 and home business placed after 16/12/13

Existing business

General Helpdesk - including underwriting enquiries

helpdesk@zurichbrokers.co.uk
0800 026 1771 

cardiff@uk.zurich.com
0800 092 0806 

Claims queries: Motor

First notification: 0800 026 1779
Existing claims: 0800 923 4200
Windscreen: 08000 685 710

Solutions Motor First Response Unit
0800 400 641
 

Claims queries: Home

Report a claim: 0800 026 1781
Emergency response:
0800 026 1782

Report a claim: 0800 026 1790
Emergency Response:
0800 026 1798

Customer payment queries

Premium Administration Team
eazipay@zurichbrokers.co.uk
0800 923 4236 

Customer Direct Debit Team
general.direct.debit@uk.zurich.com
0800 232 1903

Statement queries

accounts@zurichbrokers.co.uk
0800 923 4235

Broker Credit Control Team
ukplcreditmanagement@uk.zurich.com
0800 232 1904 

Agency queries

agency.fareham@uk.zurich.com
0800 026 1759

agency.fareham@uk.zurich.com
0800 026 1759 

Underwriting queries

underwriting@zurichbrokers.co.uk
0800 026 1771

cardiff@uk.zurich.com
0800 092 0806 

E Systems queries 

helpdesk@zurichbrokers.co.uk
0800 026 1771

swhsupport@uk.zurich.com
01489 864 555