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Because property owners/investors present unique challenges in claims, we have a claims proposition that supports our brokers and customers. We have an expert, dedicated UK team for property and casualty claims, backed up by our other specialist technical teams.

We make sure we keep it simple for customers and brokers through:

  • A single experienced claims team with specific areas of expertise
  • One phone number
  • A single handler from end to end
  • Guaranteed 48 hour turnaround of new claims 
  • Expertise in handling non-standard property claims and legal indemnity claims

Defending claims can also be a difficult and costly business. That’s why we have specialist teams to help by providing:

All of this means that overall we aim to minimise disruption and loss to our customers and ensure each and every claim is dealt with proactively at the earliest stage.

Major Customers

We offer our largest customers added claims service benefits

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