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At Zurich our aim is always to deliver on our promise when it matters most. That sentiment applies to everything we do. For our Marine Claims Team that means providing fast and efficient assistance and offering expert support through every step of the claims process.

We make sure we keep it simple for customers and brokers through:

  • A dedicated marine hotline, which is open 24 hours a day, 7 days a week and 365 days a year
  • A specialist Marine Claims Team consisting of experienced professionals in their field specialising in cargo and carrier liability claims handling
  • Speedy telephone answering rates

Key benefits:

  • Skilled professionals specialising in cargo and freight liability claims handling
  • Assigned personal claims handler managing your claim from beginning to end
  • Team of qualified in-house risk managers with specific experience in containerised cargo
  • Access to market leaders for surveys, recoveries and legal defence, whilst Zurich remains flexible to accommodate special client preferences
  • Losses of all sizes handled in a consistent and timely manner by UK claims staff with authority for all your claims occurring worldwide

Understanding Fraud

Watch our short infographic on how we're working together with brokers to fight fraud

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