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To rise to the unique claims challenges of Financial Lines, we have the largest and most knowledgeable UK claims team in this sector.

  • We operate a 24-hour helpline, in conjunction with our partner law firms, to enable your customers to get advice when they need it.

  • When we are notified of a claim we use our expertise to proactively deal with the claim whether it is UK or multi-jurisdiction.

  • We understand how important communication during the claim is and we maintain close links during the lifecycle of the claim. Where appropriate, we can arrange a customer dedicated claims handler and arrange bespoke processes to ensure that the claim runs in the most efficient manner possible.

Zurich in Action

Financial Lines customer claim process