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Suffering a major property loss could be catastrophic to a business. Most businesses only ever experience a major property loss as a rare occurrence; for Zurich Claims, these occur every week. 


  • We take a different approach to Major Loss to that of smaller claims, and that is why we have a specialist nationwide Major Loss team (MLT) to handle them, consisting of some of the most experienced Property claims handlers in the business.

  • Where necessary, the MLT handler will attend on-site from the start, with specialist loss adjusters to make decisions on the spot that both speed up the assistance to the customer and provide a flexible solution focused attitude, to help keep the customer in business. We appreciate that no two businesses are the same and so, by getting closely involved, our team is better able to support customers' business requirements.

Zurich in Action

A major fire loss