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We have built a service proposition that gives customers the best balance of claims skills and services based on five key areas of expertise.

  • Fast, effective and transparent claims management process – acknowledging claims promptly, site visits for large losses and providing coverage decisions at the earliest opportunity
  • Specialised knowledge across the key classes of insurance -  Motor, Property, Casualty and Financial Lines
  • Expert claims relationship managers to support our largest customers
  • A global claims network delivering consistent local solutions – with claims professionals trained to deliver global programmes across 180 countries ensuring you get back to business quickly
  • Leading the industry in providing insight and thought leadership to shape the claims landscape

Our expertise and capabilities

Global Claims Solutions

A closer look at our claims process and how Zurich's expertise can really make the difference.

» View the PDF


Latest Claims Insights

Lessons learnt
from major claims

 » Download the PDF

The Enterprise and Regulatory Reform Act 2013 guide

» View the guide