"Adding value is a prerequisite of what we do. We believe in accounting publicly for our performance to our stakeholders - our community partners, our staff and our shareholders."
Pam Webb, Head of Zurich Community Trust (UK) Limited.
London Benchmarking Group
Zurich in the UK is an active member of the LBG (London Benchmarking Group).
The LBG model helps businesses to improve the management, measurement and reporting of their corporate community involvement programmes. It moves beyond charitable donations to include the full range of contributions (in time, in kind and in cash) made to community causes, and assesses the actual results for the community and for the business. (See www.lbg-online.net for more information).
As managers of the Group, we have worked with Zurich to ensure that it
understands the LBG model and has applied its principles to the measurement of
community involvement programmes during 2007. Having conducted an
assessment, we are satisfied that this has been achieved. Our work has not
extended to an independent audit of the data.
Corporate Citizenship
www.corporate-citizenship.co.uk
August 2008
Social accounting
The Trust's activity supports some of the most disadvantaged people in society. But how do we know if what we do is effective and meets the needs of local communities, our people and the business?
To answer these questions, to measure the impacts of our work and to enable us to improve our performance, we continually ask our stakeholder how we are doing.
Click on the following links for the latest published results, please note you will need Adobe Acrobat Reader to view these pdf files:
Read the latest Social Accounting Report 06-07
and for previous versions:
Social Account 05-06.pdf
2004 - 05 » more
Corporate social responsibility
Zurich is committed to doing business in a way that's consistent with being recognised as a trusted financial services company.
This includes a commitment to act with integrity in the areas of community, environment, marketplace and workplace. We measure our performance against a number of indicators.
Our responsibilities and performance in other areas » more
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