Measuring and rewarding business resilience - An insurer’s perspective

In the wake of man-made and natural disasters, there is normally a rise in the attention given to continuity planning.  Many corporations, public and private, devote valuable resources to preparing for disasters, emergencies, and rapid recovery.  Companies prudently seek to reduce the potential impact on
profits by improving resilience to major events they hope will never occur. In this article Malcolm Stokes, Head of Zurich Strategic Risk, and Mark Platten, Property Manager at Zurich London, consider how business resilience can be measured, and how underwriters might reflect it in the insurance terms and capacity they offer.