How do I join?

You may be enrolled automatically.

If you’re a full-time or part-time permanent or fixed term (but not casual) employee under age 63, you will have joined the Plan as a Waiting Period member when you started working for Royal Mail Group (this means Royal Mail and Parcelforce Worldwide and any other employer admitted to the Plan) or Post Office Limited. When you are in the Waiting Period, you will be automatically covered for life assurance benefit (at no cost to you) from when you started working for Royal Mail Group or Post Office Limited.

After a Waiting Period of 12 months’ continuous service with Royal Mail Group or Post Office Limited, you will automatically be included in the Plan for pension benefits, as long as you are aged 18 at that point. If you have not reached 18 at the end of this waiting period you will join the Plan for pension benefits when you reach 18.

You will receive information on the Plan and the actions you need to take.

Approximately two months prior to the end of your Waiting Period, you will receive a pack of information containing the Plan Guide, Investment Guide and Choices Form. You should return a completed Choices Form to the Zurich Royal Mail Service Team before the end of the Waiting Period. On the form you should indicate the contributions you would like to make to the Plan and your investment choices.

If you decide that you don't want to be included in the Plan for pension benefits you can opt out. If you want to opt out of the Plan, you should contact the Zurich Royal Mail Service Team to obtain an Opt Out Form to start the process. 

A default position will apply if you don’t return the completed Choices Form.

If you do not return a completed form your regular contribution rate will be 3% and your employer will pay 5% of your Pensionable Pay once the Waiting Period has ended and your Member Account will be invested in the ‘Lifecycle option’ (see the Investment Guide for more information), with a normal retirement age of 65. The default option is the lowest level of contribution however, higher options are available. A copy of the Choices Form is in the back pocket of the Plan Guide – however a copy is also available in the Document library page on this website.

You can get further information and support here »

If you require further help and advice with your retirement planning – contact an Independent Financial Adviser »