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Frequently asked questions

You are certain to have questions before deciding where to place your Professional Indemnity insurance.

Questions on quotation

 

Q: What is aggregate excess?

This additional benefit limits the total excess the firm will pay for the insurance period to three (3) times the selected ‘per claim’ excess.

For example, if a firm has an excess of £1,000, the firm would only pay £3,000 over the course of any one year. Without an aggregate excess, a firm would have a potential liability of £1,000 for each and every claim and circumstance reported during the course of the policy period.

As the firm is able to limit its exposure in this way, we charge an additional premium for this coverage.

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Q: What is the Insurance Premium Tax (IPT)?

IPT is chargeable on all professional indemnity insurance premiums. It is currently charged at 5% of the total premium and is in addition to the premium charged by the insurance company.

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Q: What happens if a firm's quotation has expired and they wish to accept?

You will need to contact the Account Executive who sent you the quote. They may need to do a requote and require you to complete a No Claims Declaration.  This may result in a change to the quoted premium.

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Q: When completing the areas of practice breakdown and the gross fees question should the firm use last year’s figures or should they estimate the coming year’s figures?

The firm should use the latest annual billings for the gross fees question. Annual billings normally run alongside the firm’s financial year. The areas of practice should then match this number.

If the firm does not have a full year’s annual accounts to use or if the firm is just starting up, then a best estimate of anticipated fee income and areas of practice should be provided.

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Q: What is the difference between a non-solicitor fee earner and a member of staff?

A non-solicitor fee earner is a person in the solicitor's firm who generates fee income but is not a solicitor. Examples could be a conveyancing manager or a trainee solicitor, a paralegal or a legal executive.  A member of staff is someone who works at the firm but does not generate fees. An example could be a receptionist or an office manager.

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Q: How does Zurich Professional & Financial Lines define a foreign office?

A foreign office is any office located outside of England and Wales.  The Channel Islands are not covered.

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Q: Do payments of defence costs affect a firm's premium?

Yes, payment of defence costs may affect the firm’s premium.

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Q: When does cover actually begin?

Cover begins on the inception date as set out on the schedule to the policy and once all conditions have been satisfied.

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Q: What if a firm is a new practice?

New practices (i.e. those not established as a result of a merger or succession) will be insured from the date of establishment until the 30th September on a pro-rata basis. Those firms that start to practice after 1st June will be insured until the 30th September of the following year.

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Q: What payment options are available?

A firm can choose to pay in monthly instalments by direct debit through the arrangement Zurich Professional & Financial Lines has with Zurich Bank International Ltd. If they choose this option, we will require a running account credit agreement (RACA) to be completed and approved by Zurich Bank International Ltd. If they wish to pay in full, they may do so by: cheque, BACS or wire transfer (CHAPS)

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Q: What happens if a firm needs to increase their level of cover mid-term?

Zurich Professional & Financial Lines will consider all requests for increased limits. We will need to know the reason for the increase in limits, details of any claims or circumstances that have not been reported and of any significant changes to your practice.

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Zurich Professional & Financial Lines is a trading name of Zurich Insurance plc which is authorised by the Irish Financial Regulator
and regulated by the Financial Services Authority for the conduct of UK business.