The public lacks confidence in the ability of local public service organisations to deliver services in today’s climate of austerity, but are sympathetic to the challenges, according to research by Zurich Municipal.
As councils up and down the country face deep cuts, almost half (48%) of the 998 people polled by Ipsos MORI were not confident in their local public services’ ability to respond to challenges they face. However, only a quarter (26%) felt that individuals would be better placed to deliver services themselves.
Andrew Jepp, head of Local Government at Zurich Municipal, said: “It is undeniable that tough times lie ahead for local councils and it is not surprising that the British public is concerned. Deciding where and what to cut, whilst ensuring that those most in need receive vital services, will undoubtedly be a huge challenge.
“However, as not many of the public were willing to take on the task themselves, their concern appears to stem from a recognition of just how great the risks in this area are – rather than the belief that our local authorities are underprepared or that local communities are better placed to do the job.
“Whatever shape local service delivery takes in the future, with it will come a wealth of risks and challenges. It is crucial these are fully understood before decisions are made as to who takes responsibility for delivery – whether that is local authorities or local communities.”
The full research will form part of a comprehensive report analysing risk in public services, due to be published by Zurich Municipal in November.
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Notes to editors
About Zurich Municipal
Zurich is the leading provider of risk and insurance solutions to Britain's public services. We are dedicated to providing expert advice and support to public service providers including local authorities, social housing providers, educational institutions and charities and voluntary organisations. For information visit http://www.zurich.co.uk/municipal/zmhome/welcome.htm
About Ipsos MORI’s Social Research Institute
The Social Research Institute works closely with national government, local public services and the not-for-profit sector. Its 200 research staff focus on public service and policy issues. Each has expertise in a particular part of the public sector, ensuring we have a detailed understanding of specific sectors and policy challenges. This, combined with our methodological and communications expertise, ensures that our research makes a difference for decision makers and communities. For more information visit www.ipsos-mori.com or contact Anna Pierce on 020 7347 3115 or by email anna.pierce@ipsos-mori.com.
About the survey
These findings are based on a face to face omnibus survey of 998 GB adults at 169 sampling points. Data have been weighted to the known profile of the population. Fieldwork dates: 30th July – 5th August 2010.
For further information please contact:
Kate Jones, Mandate Communications
t: 0203 128 8130 / 07812 155207
email: kate.jones@yourmandate.com
OR
Louise Naqvi, Zurich Municipal
t:01489 561574 / 07875 885120
email: louise.naqvi@uk.zurich.com
