Making a claim is easy.
All you need to do is phone or write to us (details below) and we'll send you everything you need to make the claim.
Types of claims:
- Death claims
- Income protection claims
- Critical illness claims
- Waiver of payment claims
Our claims philosophy:
We pride ourselves in looking for reasons to pay a valid claim, rather than reasons not to. Our objective is to ensure that all valid claims are paid as quickly as possible, with the minimum of fuss
To help make your claim as stress-free as possible we can offer you a single dedicated point of contact throughout the claim period.
Over the years, we've paid out hundreds of millions of pounds to our customers and their families.
You can find out more about the claims we paid on our 2010 Claims statistics page.
Our address details:
If you started an Allied Dunbar plan before 31 December 2004, or a Zurich Assurance plan after 1 January 2005, please write to:
Zurich Assurance Ltd
UK Life Centre
Swindon
SN1 1EL
If you started a Zurich Assurance or Eagle Star plan before 31 December 2004, please write to:
Zurich Assurance Ltd
The Grange
Bishops Cleeve
Cheltenham
Gloucester
GL52 8XX
Our phone details:
For death claims: 0870 243 0827
For income protection, critical illness and waiver of payment claims: 0870 850 0786
You can speak to us between 9.00am and 5.00pm.
