Claim statistics 2010

Death claims

  2010 total  
Number of claims paid   1,713  
Benefit paid   £100.6 million  

Critical illness claims (including terminal illness and total permanent disabilty)

  2010 total  
Total claims   863  
Number of claims paid   787  
Benefit paid   £60.3 million  
% of claims paid   91%  

Claims may be declined because of the critical illness condition being claimed for was;

  • specifically excluded under the plan;
  • the customer didn’t tell us about important medical or health information when they took out the plan;
  • or because the condition being claimed for didn’t meet the definition within the plan.

Our Critical illness claims leaflet gives you more details about claims we’ve paid to customers who have been diagnosed with critical illnesses covered by our plans.

Income Protection claims

  2010 total  
Number of payments made   11,419  
Benefit paid   £17.45 million  
 
 
Zurich Assurance Ltd, authorised and regulated by the Financial Services Authority for its life assurance, pension and investment products. Registered in England and Wales under company 02456671. Registered office: UK Life Centre, Station Road, Swindon, SN1 1EL.