Zurich London strengthens Customer Relationship Management Team

11th August 2003.

Zurich London has appointed Neil Strickland and Colin McPhie as Customer Relationship Managers.

Neil joins from AIG where he worked in various roles for 8 years. His most recent role was to manage client relationships for major risk clients. Colin has been with Zurich for 13 years, his most recent role was as Business Development Manger within Zurich’s Strategic Partnerships business.

Tim Atkin, President, Zurich Strategic Relationship Management UK said,  "We are delighted to have Neil and Colin on board. They will strengthen Zurich London’s existing CRM capability, at a regional level under the leadership of Nick Stretton and both will work closely with Zurich’s Strategic Relationship Managers globally, further developing our relationship strategy for our major corporate customers.  At Zurich, Relationship Management enables us to effectively co-ordinate our capabilities and offerings on a global basis, whilst ensuring that real customer insight is at the heart of the value that we successfully deliver in the corporate arena."

-Ends-

For further information contact:

Susannah Jeffery,
Zurich Financial Services,
Tel: 01489 561559

Notes to editors:

Zurich London Limited (www.zurichlondon.com) is a leading provider of speciality insurance products and tailored solutions to corporate customers accessing the London market. All business received by Zurich London is underwritten by Companies within the Zurich Financial Services Group. The company manages a premium income in excess of USD 1 billion.

Zurich Financial Services is an insurance-based financial services provider with an international network that focuses its activities on its key markets of North America, the United Kingdom and Continental Europe. Founded in 1872, Zurich is headquartered in Zurich, Switzerland. It has offices in approximately 60 countries and employs about 68,000 people.