If you’re responsible for risk management and insurance within a major organisation, you’ll recognise the advantages of having a single, tailor-made motor insurance programme.
Especially if it’s designed to deal with different requirements in various countries and gives international coverage with localised care. And that’s why Zurich’s motor insurance could be perfect for you.
What do we cover?
As a market leader in motor fleet insurance, we can offer you a broad range of motor solutions, as well as all forms of alternative risk financing. So whether you’re UK-based or an international organisation, we’ll be able to find the answers to your motor insurance requirements and deliver them in a way that suits you.
With our help, you’ll enjoy first-rate security and efficient and proactive claims service. On top of this, we can offer you a wide range of additional benefits to assist in the smooth running of your fleet, including an innovative risk management package, customer-specific claims management and the ability to deliver international insurance programmes.
Servicing your policy
For UK-based customers
To make sure we deliver a quality service to you in an efficient and consistent manner, we have an experienced team of underwriters and a policy administration department, based in both London and Portsmouth.
Looking after your policy will be one senior underwriter, whose responsibilities will include:
- the co-ordination of all Zurich Global Corporate UK departments to promote a seamless service
- acting as a ‘technical guardian’ to keep you in touch with the latest legislative and market developments
- proactively troubleshooting any emerging issues
- being available for meetings and reviews with you and your broker at any time.
Our dedicated policy administration department in Portsmouth is on hand to provide all the documentation you need to run an efficient fleet operation and to give you additional documentation as required throughout the insurance year.
For international customers
There are only a handful of insurers with the global capacity and local representation to offer truly international motor programmes. Zurich is certainly one of these. We underwrite tailor-made programmes for some of the biggest companies in the world, offering localised care with centralised underwriting. Choose our policies, and you’ll have access to specialist underwriters and claims handlers with considerable experience in international fleet. To avoid language, cultural and business practice difficulties you’ll only need to deal with one insurer and have one underwriter on hand to support you whenever you need it.
Claims management
Our approach to claims handling is based on speed, professionalism and fairness. We pride ourselves on our claims expertise and experience, whether we’re the sole insurer, the leading insurer or follow co-insurer.
Together with underwriting, we aim to build long-term relationships with you and brokers. And by working closely with you, you’ll get a better understanding of our processes and procedures. This leads to a more transparent relationship, which means we can share knowledge and help you manage your cost of risk. So whenever a claim does arise, we’ll involve you every step of the way, resolving it quickly and without complications.
We actively look to incorporate the claims team into the customer facing, underwriting functions of our business. This approach helps us understand what you need and deliver products and services that are exactly right for you.
Risk engineering
We understand our customers often find themselves carefully balancing the legal demands of fleet risk management with the pressures of the modern day business environment. Our Risk Engineering team are on-hand to work with you to help you manage work-related road risk. Taking a proactive approach to managing work-related road safety can benefit your business through :-
- reduced risk of harm to your employees
- better compliance with legislation
- reduction in costs to your business
- improved social responsibility
As with any area of risk, a well-planned approach is better than introducing a series of control measures that dont address the real issues. We'll work with you to identify, analyse and understand the risks you face. You'll then be in a position to manage them effectively, helping reduce the number of collisions and ultimately the costs to your business.
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