Welcome to Zurich Travel Assistance
Looking for more information on your medical and security cover?
Do you want to know how to contact us in an emergency?
Please read on.
On your next trip, you now have the all-round protection of Zurich’s cover and global expertise. Your policy doesn’t just give you comprehensive insurance, it also ensures you have access to immediate medical and security assistance 24 hours a day. This means help is only ever a phone call away. With Zurich, you can feel completely confident, wherever your journey takes you.
Medical Assistance
While you’re away, you have a 24 hour helpline for:
- Emergency Medical Help – includes arranging medical care and repatriation if you need it.
- Emergency Cash Advance – to replace cash lost or stolen during your journey.
- Emergency Message Communication – we can pass messages to family and business colleagues in an emergency.
- Legal Referral – gives you access to an Embassy or Consulate if you need legal assistance.
- Travel Support – including assistance with lost or stolen documents, baggage or tickets.
Please click here » for medical information and enter your access code: 8888
Security Assistance
Zurich’s security partner helps you stay safe while travelling and provides specialist emergency assistance 24 hours a day.
Click on the link to find:
- Daily News – subscribe to email reports and get worldwide news about critical situations such as political instability, disease outbreaks and terrorism.
- Travel Security – security information on over 180 countries via the website.
- High Risk Travel Briefings – with 48 hours’ notice the trip organiser will be emailed a security briefing tailored for their travel itinerary for high risk destinations (max 2 briefings per trip/group booking).
Please click here » for security information and enter your access code: 8888
While you’re away, you have a 24 hour helpline for Emergency Response if you run into serious difficulties or a life-threatening situation, a team of security specialists are available to assist you.
On the right please find the details of your Emergency Medical and Security Assistance phone numbers as shown. Both emergency assistance lines are manned 24 hours a day by experienced multilingual assistance coordinators.
