The diversity of our people, our products and our service proposition lies at the heart of our aim of being the leading global insurer in our chosen general and life insurance markets.
Our Equality & Diversity Strategy is designed to bring about cultural and organisational change both in the make-up of our workforce and the way in which we do business.
We strive to provide a first-class service to all our customers, are working hard to have an enviable and highly motivated workforce and aim to seek out new business by offering innovative products and solutions that meet people’s needs.
Achieving this means we must demonstrate fairness and respect in all our dealings with our people, customers, shareholders, investors, suppliers and the communities in which we operate.
Our definition of Diversity
At Zurich Financial Services we believe that managing diversity is about valuing people as individuals.
The scope of this definition includes age, colour, disability, ethnicity, economic status, family / marital status, nationality, religious belief, sexual orientation, spent convictions, part time working, political opinion/affiliation and gender reassignment.
It also embraces the range of individual skills, educational qualifications, work experience and background, languages and other relevant attributes and experiences that differentiate us; all differences that can result in varying experiences, values, and ways of thinking, behaving, communicating and working.
The Scope of our Diversity Strategy
Our Equality & Diversity Strategy is designed to bring about cultural and organisational change - both in the make-up of our people and the way in which we do business.
Our Diversity Operational Plan has been developed so that diversity becomes an integral part of our business ‘thinking’ as well as part of our practices.
Our preferred Diversity Suppliers in recruitment
At Zurich we understand the benefits of working in partnership with expert suppliers. Our two chosen recruitment suppliers work with a range of specialist agencies to help us both build a better understanding of the communities we operate in, and help us to broaden our recruitment sources as well as our appeal as a potential employer.
Our Diversity Suppliers are:
- Minority Matters Recruitment - our preferred supplier in the area of ethnicity.
- Job Centre Plus (in partnership with a number of specialist agencies) – our preferred supplier in the area of disability.

As users of the disability symbol, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.