Remember to have your policy number or quote reference number to hand if you have one.
Car & home insurance customers
For Zurich policy numbers starting '32' or '15'
Car insurance
Policy or cover changes
0870 902 1272
Renewals
0800 056 4290
Claims
0870 010 8899
DAS Legal
0800 434 6497
Home insurance
Policy or cover changes
0870 902 1282
Renewals
0800 056 4291
Claims
0870 010 8888
Law Club
0870 010 7654
For Zurich policy numbers starting 'ZDM'
Car insurance
Making a change
If you are an existing customer, you can log in to your MyZurich account. Log in now to:
- View or amend a saved quote online
- View, download or print your policy details
- Make a change to your policy
- View your renewal
- Pay for your new policy or renewal

Alternatively you can also call us.
Policy Servicing
0844 5710 290
Claims
Reporting a claim or accident in the UK
0845 308 0301
Reporting a claim or accident in Europe
0044 845 308 0301
Replacing or repairing glass
0800 015 8050
24 hours a day, 365 days a year
Optional add on covers
Your statement of insurance will show whether you have this cover
Uninsured loss recovery and legal expenses
0870 366 1542
Personal Accident cover
0843 309 4507
Excess Protect
0844 225 9680
Hire car
0845 308 0301
Motor Legal Helpline
0870 010 0961
24 hours a day, 365 days a year
Keycare
0845 303 4017
Emergency breakdown assistance in the UK
0800 015 9978
Breakdown cover in Europe
France and Monaco
0800 290 112 - Freephone
0472 43 52 55 - Pay call
Republic of Ireland
1 800 535 005 - Freephone
0044 800 107 9058 - Pay call
Serbia and Montenegro
99 33 472 43 52 55 - Pay call
Azerbaijan, Belarus, Georgia, Russia, Ukraine
810 33 472 43 52 55 - Pay call
Rest of Europe
00 33 472 43 52 55 - Pay call
For Zurich Connect policy numbers starting '00000200'
Renewals & General Inquiries
0845 603 1590
Claims (UK)
0800 345 7595
Claims (Europe)
00 44 800 3457 595
Emergency breakdown assistance
0800 234 6839
Replacing or repairing glass
0800 345 7592
Motor legal helpline
0800 434 6485
Uninsured loss recovery and legal expenses
0870 366 1542
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All enquiries
0800 169 7166
» More contact details
Back to top
General enquiries
0800 707 6455
Claims
0870 241 6927
24 hours Emergency assistance
0845 271 4472 or 0203 0609 671
Legal Expenses
0870 350 5716
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Navigators & General
All enquiries
01273 863 400
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All enquiries
0870 241 8052
» More contact details
Distribution parterships
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For businesses seeking an insurance partner
01489 864747
Home insurance
ex-Alliance & Leicester
Service & claims
0870 333 3066
ex-Bradford & Bingley
Service & claims
0845 723 4000
ex-Bristol & West
Quotes, service & claims
0870 010 4982
ex-Homeserve
Service
0870 902 1282
Claims
0870 010 8888
Openwork
Service & claims
0845 601 0869
Communications may be monitored or recorded to improve our service and for security and regulatory purposes.
Remember to have your policy number or quote reference number to hand if you have one.
Write to us at
Zurich Insurance plc
The Zurich Centre,
3000 Parkway,
Whiteley,
Fareham,
Hampshire
PO15 7JZ