We use a number of social accounting methods to develop an understanding of what our stakeholders think about us and the way that the Zurich Community Trust works. This process helps us to continually improve our performance.
Click here to download our latest Social Accounting Report, entitled Moving in the Right Directionto find out what our stakeholders think of us.
Along with around 100 other leading companies, we are a member of the London Benchmarking Group (LBG)and use its reporting model to calculate our contributions to the community. The LBG model provides a standardised way of managing and measuring a company's community involvement.
Finally, key information about the measurement of our community work and perceptions of the company in the community is published here.
