Health and Safety Management | About us | Zurich Insurance

Health and safety

As a world-class provider of financial services, we will manage health & safety to a high standard for our employees and others who may be affected by our business activities. We recognise that good health and safety management makes a significant contribution to our business performance by reducing injuries and ill health as well as reducing unnecessary losses and liabilities. We believe that this is just as important as any other aspects of the business.

  • Policy
    Zurich manages health and safety with one global standard, with local adaptations as required by law or regulation. The Health and Safety Policy for the Zurich Insurance Group Ltd guides what we do.
  • Initiatives

    Zurich in the UK believes that health & safety is a line management responsibility and the managing directors in each SBU have formally endorsed this.

    We operate an integrated management system for health safety and environment. Policy-making is led by a health and safety strategic management group (H&SSMG). This committee brings together health & safety practitioners, Risk managers representing each business unit and employee representatives. Our first meeting was held in August 2002. Concise minutes are published after each meeting.

    The H&SSMG's agenda is set by a risk profiling techniques which identified the top health & safety risks, for example:

    • stress

    • driving

    • sickness absence

    • criminal assaults on staff

    • controlling off-site activities

    • call centres

    • home-based staff

    Zurich has agreed a process with the Unite and UFS unions for appointing safety representatives at certain locations and facilities are made available. The same arrangements apply to non-unionised offices where some safety marshals have volunteered to become representatives of employee safety.

  • Contact

    Questions about Zurich's internal health safety and environmental management system (as distinct from customer relations) can be initially directed to:

    Nick Mansfield
    Health, Safety Officer
    Zurich
    The Grange
    Bishop's Cleeve
    Cheltenham
    Gloucestershire
    GL52 8XX

    Tel: 01793 514514 
    Fax: 01242 666211